Help
How The Darts App works, and how to reach us.
Contact us
In the app, go to Settings → Send feedback. We reply to every message, and replies show up in the app. You can also email info@joinue.com. To delete your account and its data, see Delete your account.
Getting started
- Play without an accountScore games without signing up, then save them to a free account when you want to keep them on every device.
- Create an account or sign inSign up free with Google, Apple or your email. An account keeps your stats on every device and adds Friends and tournaments.
- Install the app on your phoneThe Darts App runs in your browser at play.thedarts.app. Add it to your home screen to open it like any other app.
Playing and scoring
- Start a gamePick a game on Play, add who's playing (friends, saved players, guests or a bot), set the rules and the match length, then tap Start.
- Enter scores during a gameScore dart by dart on the keypad, or type each X01 visit's total. How the keypad works, Cricket marks, and who throws first.
- Fix a wrong scoreUndo takes back the last dart, even after the visit or the leg has ended. How to correct a score, retire, concede, or leave a game.
- How checkout hints workIn X01 the app shows a route to finish once your score is in range, and updates it after every dart. It follows your out rule.
- Use the caller and voice scoringThe audio caller reads out each visit like a referee. Voice scoring, in the iPhone and Android apps, lets you call your score instead of tapping it.
Stats and history
- What your stats meanHow the app works out your 3-dart average, first 9, checkout %, MPR and records, which games count, and where to find each one in Stats.
- Find and manage past gamesHistory lists every game you've played or scored. Filter by game or year, open a leg's breakdown, resume a saved game, or delete one.
Friends and online play
Tournaments
- Run a tournamentCreate a singles or pairs tournament, choose a format and seeding, take sign-ups or pick players, and add late arrivals.
- Score a tournament on several phonesAdd scorers so several boards can play at once. Each match is scored on one phone at a time, and results reach everyone.
- Share a tournament and show it on a TVSend the tournament's link so players can sign up and anyone can follow the draw, or put it on a TV at the venue.
Venues
- Set up your venueAdd your pub or club, invite managers and staff to its crew, and list the boards that matches get called to.
- What the Venue plan covers and how billing worksThe Venue plan is $199 a year per venue and covers tournaments run by the venue, boards, the kiosk and staff. Start or cancel it on the web.
- Use a tablet as a board kiosk, and show the TV viewPut a tablet at a board to show and score the match called there, and put the live bracket on a TV.
Your account
- Change your name, handle or photoEdit your display name, nickname, @handle and profile photo in Settings → Profile.
- Choose which notifications you getTurn on push for each phone or browser, and pick what it tells you about. Activity keeps every notification either way.
- Control who can find you and see your statsIn Settings → Privacy & data, choose who can find you and send friend requests, share your stats or not, and block players.
- Delete your accountDelete your account and data in Settings → Login & security, or request it on the web. It can't be undone.
Troubleshooting and contact
- Contact usSend feedback from the app or email us. We reply to every message, and replies show up in the app.
- My game didn't syncGames played without a signal wait on your phone and save when it's back. This covers what the app shows and what to do if one is stuck.
- Notifications aren't arrivingCheck push is on for this device and allowed by your phone or browser, send a test, and see the cases where no push is sent.
- I can't sign inTry the way you signed up, reset your password, or sign in with an emailed code. This also covers deleted and suspended accounts.